Lumen Lede

Leadership

Building strong client relationships with a little bit of “muscle”

A successful sales relationship requires the right mix of creativity and boldness to extract the most value out of the solutions you provide. Here are a few ways to build lasting customer relationships “driven” by mutual success.

When customers recognize your customer-first approach

Our customer-first approach resonates with our customers, and we are seeing more evidence of this by our recent recognition as the No.1 brand in Newsweek’s 2021 list of America’s Best Customer Service in the category of “Online Services and Digital Products, Internet Service Providers (ISP).”

What Lumen means for the public sector

The Lumen platform is designed to enable agencies to organize around their missions in the most effective and efficient way possible.

CTO Andrew Dugan explains how the Lumen platform keeps data moving

Today’s applications require something more than a centralized cloud model according to 82 percent of global IT decision makers surveyed in June 2020 by Quadrant Strategies. The centralized cloud is too far away for many enterprise applications, but many customers don’t want to manage on-premises at the level of distribution that their applications require.

Chief Transformation Officer Fletcher Keister shows how the Lumen platform creates business value

The majority of global IT decision makers in a June 2020 Quadrant Strategies survey say the 4th Industrial Revolution will have a substantial impact on both society and the future of business, and 90 percent believe that a business’ ability to quickly acquire, analyze, and act on data will be a key factor in determining if they will be a technology leader in the future.