Meet our global media relations team

Please note that our media relations team are available to assist with media inquiries only. Send in your media request to our global media relations team.

For billing or service issues, please call +1 800-244-1111.

For customer inquiries:

Customer Support

Small Business Support

Enterprise Support

Stay in touch with the Lumen Newsroom

Esmeralda Cameron

Diversity, Inclusion & Belonging; Environmental, Social & Governance; Human Resources

Tracey Conway

Investor Relations; Special Initiatives

Suzanne K. Dawe

Connected Security; Threat Intelligence; Content Delivery Network; Unified Communications and Collaboration

Linda M. Johnson

Federal Public Policy; Public Sector; Enterprise Customers

Stephanie Meisse

Enterprise Solutions; Networking; Customer Success; Global Presence

Courtney Morton

Alliances; Edge Computing; Managed Services

Mark Molzen

Lumen Corporate; Legal

Danielle Spears

Education; Indirect Channel; State & Local Government; State Public Policy

Kerry Zimmer

Consumer Products & Services; Quantum Fiber; Washington State Media Relations