Lumen Technologies is announcing significant upgrades to its industry-leading DDoS Mitigation Service. These new features help customers better protect their essential web-facing assets and applications, and reduce the risk of collateral damage during attacks.
What sports teaches us about achieving successful customer experience
The concept of excellent teamwork was top of mind when I recently chatted with Nick Mehta, the CEO of Gainsight, and the author of two books on the subject of Customer Success, which outlined a philosophy, a discipline, and an organizational approach for ensuring long-term customer relationships.
A successful sales relationship requires the right mix of creativity and boldness to extract the most value out of the solutions you provide. Here are a few ways to build lasting customer relationships “driven” by mutual success.