Awards
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Lumen secured the top spot in the mid-year rankings, which recognizes network providers who have at least 4% share of the U.S. Ethernet services market. Lumen has held the number one spot continuously since 2017. It was also the only carrier to have attained MEF 3.0 Carrier Ethernet certification at the time of the survey.
CRN acknowledged Lumen’s cloud partnerships with companies like VMware, IBM and Google, as well as its edge strategy to deliver low-latency hybrid cloud services across the U.S.
Based upon 1,600 customer evaluations from nearly 400 individual respondents, Lumen received the Data Value award, given to the global provider that receives the highest combined ratings for perceived quality and price competitiveness of its data service offerings.
Leading research consultancy and market diligence firm ATLANTIC-ACM announced its 2019 U.S. Wholesale Service Provider Excellence Awards in December. The awards were determined by responses to the firm’s annual customer feedback survey, which collected over 1,300 customer evaluations from nearly 350 individual respondents. CenturyLink was presented with the ILEC (Incumbent Local Exchange Carrier) Award for Billing and Customer Service.
MEF's awards program is the largest in the world enabling next generation network services, including LSO (Lifecycle Service Orchestration), SDN/NFV, SD-WAN, and Carrier Ethernet technologies. CenturyLink's focus on the customer experience through innovative, relevant and competitive solutions was key to being selected for the following awards: Retail Service Provider of the Year (Global), Retail Service Provider of the Year (North America), Wholesale Service Provider of the Year (Global), SD-WAN Service Provider of the Year (Global), SD-WAN Service Provider of the Year (North America), Enterprise Application Award for Education, Enterprise Application Award for Transportation.
Acknowledging their strong and ongoing commitment to being a diverse and inclusive company, Forbes has named Lumen Technologies to its list of Best Employers for Diversity for the second...
Based on its recent analysis of the North American managed software-defined wide area networking (SD-WAN) services market, Frost & Sullivan recognizes CenturyLink with the 2019 North American Innovation Excellence Frost Radar Award. By combining its broad network footprint and expertise in managed network services, CenturyLink delivers exceptional SD-WAN services.
Frost & Sullivan has named CenturyLink, Inc. winner of the 2018 Competitive Strategy Innovation and Leadership Award in the U.S. MPLS/IP-VPN Services Market. The well-known industry analyst firm recognized CenturyLink as a leading provider of MPLS/IP-VPN services in the U.S. market. "To achieve excellence in competitive strategy is never an easy task, but it is one made even more difficult considering today's competitive intensity, customer volatility, and economic uncertainty," wrote Frost & Sullivan analyst Roopa Honnachari in the award analysis. "Within this context, CenturyLink's receipt of this MPLS/IP-VPN services award signifies an even greater accomplishment."
MEF's awards program is the largest in the world enabling next generation network services, including LSO (Lifecycle Service Orchestration), SDN/NFV, SD-WAN, and Carrier Ethernet technologies. CenturyLink's focus on the customer experience through innovative, relevant and competitive solutions was key to being selected for the following awards: LSO Leadership, Retail Service Provider of the Year (North America), Wholesale Service Provider of the Year (North America), Enterprise Application – Media.
Frost & Sullivan identified several factors driving CenturyLink's success, including significant growth in the VoIP access and SIP trunking services market through a highly effective merger strategy and carefully considered product integration approach. The company was also recognized for having one of the most diverse communications products and services portfolios in the industry.