Awards
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Leading research consultancy and market diligence firm ATLANTIC-ACM announced its 2019 U.S. Wholesale Service Provider Excellence Awards in December. The awards were determined by responses to the firm’s annual customer feedback survey, which collected over 1,300 customer evaluations from nearly 350 individual respondents. CenturyLink was presented with the ILEC (Incumbent Local Exchange Carrier) Award for Billing and Customer Service.
MEF's awards program is the largest in the world enabling next generation network services, including LSO (Lifecycle Service Orchestration), SDN/NFV, SD-WAN, and Carrier Ethernet technologies. CenturyLink's focus on the customer experience through innovative, relevant and competitive solutions was key to being selected for the following awards: Retail Service Provider of the Year (Global), Retail Service Provider of the Year (North America), Wholesale Service Provider of the Year (Global), SD-WAN Service Provider of the Year (Global), SD-WAN Service Provider of the Year (North America), Enterprise Application Award for Education, Enterprise Application Award for Transportation.
Jeff Storey was recognized for driving the successful merger of CenturyLink and Level 3, realizing benefits ahead of plan and leading bold investments in technology, advanced networking and enterprise services.
Based on its recent analysis of the North American managed software-defined wide area networking (SD-WAN) services market, Frost & Sullivan recognizes CenturyLink with the 2019 North American Innovation Excellence Frost Radar Award. By combining its broad network footprint and expertise in managed network services, CenturyLink delivers exceptional SD-WAN services.
For committing to support CENIC and understanding the importance of high-speed broadband for the research and education communities in California, CenturyLink is recognized with CENIC’s 2019 Innovations in Networking Award for Corporate Partner.