Please update your browser.

Our site no longer supports this browser. Using another one will help provide a better experience.

Menu

WELCOME TO YOUR CUSTOMER RESOURCE CENTER FOR

We're here to help you through the transition

We recently announced the close of the sale of our ILEC (incumbent local exchange carrier) business in 20 states to Brightspeed.

If you are a Brightspeed customer with questions you can now contact the Brightspeed customer support team directly at 833-MYBRSPD (833-692-7773) or visit their support center at https://www.brightspeed.com/help.

Tell us which of our current services you subscribe to:

 

  • Take me to information for CenturyLink Customers

  • Take me to information for Quantum Fiber Customers

  • Take me to information for Lumen Wholesale Customers

  • Take me to information for Lumen Enterprise Customers

  • Take me to information for Brightspeed Suppliers and Vendors

  • Take me to information for Centurylink Security Systems

 

 

Lumen has completed the sale of parts of our local fiber and copper network, including our Consumer, Small Business, Wholesale and Enterprise Businesses and assets in 20 states to Brightspeed.

Brightspeed is now providing your service in these 20 states. Though your bill will look different, your existing products and services will remain the same.

Learn More About Brightspeed

 

Resources

Lumen Closes Sale of Local Incumbent Carrier Operations in 20 States to Brightspeed

READ PRESS RELEASE

Lumen to sell local incumbent carrier operations in 20 states to Apollo Funds for $7.5 billion

READ PRESS RELEASE

Information About the Transaction

LEARN MORE

FCC approved sale of Lumen assets to Brightspeed

READ PRESS RELEASE