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November 12, 2021I’ve worked in the technology industry for more than 30 years and have witnessed many exciting advances in how we connect people to the things that matter most to them. Regardless of the system...
January 14, 2021I remember Lumen Technologies when it was a small company. Even today, it still feels very much like a family business. Our people are family, and our customers are family. I have always felt...
October 20, 2020It’s not a customer’s job to be heard – it’s our job to hear them- that’s what creates outstanding customer service. The quality of a brand’s customer service is measured by putting...
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